Question 1

What should I do if I encounter a bug?

Accepted Answer

You may report any issue you encounter with Dyno by creating a bug report or by contacting us.

Question 2

Why is the like button disabled?

Accepted Answer

Unfortunately, Spotify has disabled the ability to like songs. It's unclear if or when this feature will be restored. If restored, Dyno should support it without any updates or changes.

Question 3

Why is the waveform simulated?

Accepted Answer

Unfortunately, realtime waveforms are too demanding to render efficiently.

Question 4

How do I hide the menu bar icon?

Accepted Answer

Since macOS Tahoe, you may hide it natively under Menu Bar options in System Settings.

Question 5

How many devices per license?

Accepted Answer

You may use your license on up to 3 devices simultaneously. You may also deactivate a specific device at any time through the settings.

Question 6

How can I remove a device?

Accepted Answer

You may remove any unwanted device through the license tab in settings.

Question 7

How can I recover my license?

Accepted Answer

You may recover your license by visiting the recovery page.

Question 8

Are future updates included?

Accepted Answer

Yes, Dyno is a onetime purchase, and all future updates are included.

Question 9

Can I try Dyno before I buy it?

Accepted Answer

Yes, there's a limited 72h trial available for Dyno. Visit the download page to get started with your trial.

Question 10

Can I get a discount?

Accepted Answer

Unfortunately, there are no available discounts for Dyno.

Question 11

May I request a refund?

Accepted Answer

Yes, you may request a full refund within 14 days of your original purchase.

Question 12

Will Dyno work indefinitely?

Accepted Answer

Dyno relies on private APIs that have remained functional for years. However, Apple could choose to modify or remove them without providing an alternative. As a result, Dyno is sold "as is", with no guarantee that its functionality will remain available indefinitely.

Question 13

Does Dyno collect any data?

Accepted Answer

No data or personal information is collected by Dyno. This is corroborated in the privacy policy.

FAQs